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Privacy Policy


Horton Automatics, a division of Overhead Door Corporation, including its divisions and subsidiaries (“Horton”) respects your privacy rights and appreciates your interest in our data practices.  This privacy policy (“Policy”) is effective as of June 15, 2024 and applies to its U.S. based websites, and mobile sites, and mobile apps that expressly adopt, display, or link to this Privacy Policy(“Site”).. As applicable, this Privacy Policy also applies to information we collect, use and disclose in connection with Horton’s pages on social media sites, such as Facebook®, Twitter®, Instagram®, Pinterest®, LinkedIn®, or others.  Any use prior to this date may be governed by an earlier version of this policy.  If you have any questions about our Policy or believe that our Site is not conforming to this Policy, please contact Horton by one of the methods listed below.

Horton Automatics, a division of Overhead Door Corporation                           

2501 State Hwy 121 Business
Suite 200
Lewisville, TX 75067        
Phone: 866-245-7170        
Fax: 888-283-3880                                                                                                      

Your Consent. By accessing the Site, you expressly consent to Horton’s collection, use, disclosure and storage of your personal information and other information received by us as a result of such use in accordance with this Policy, the Terms of Use, your consent, and as permitted or required by applicable law. If you do not agree to the forgoing, you should immediately stop using or accessing the Site.  In the event you change your mind at a later date, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, or modify your contact information, by sending a request with sufficient detail that allows us to properly understand, evaluate, and respond to the email address listed above and indicate on the subject line, “Privacy Compliance.” Please also note that the Site may be hosted in countries other than yours, including the United States. By accessing the Site, you expressly consent to the transfer of your information outside of your home country, which may provide for different data protection rules than in your country.


Hortons’ Collection of Information. Horton’s Site does not record your name, mailing address, email address, phone number, or similar information unless you provide it to us. This information can be received in a variety of ways, including in-person discussions, telephone conversations, electronic or other written communications, information requests, or creating an account with Horton. When you establish an online account or register on our Site or our we may collect information about your user identification, contact information, and password.  We may also draw inferences from the information you provide to create a profile about you reflecting your preferences, characteristics, and patterns,. Horton may use the information we have collected to fulfill your requests, administer programs, provide services, train our employees, and for other legitimate business purposes. We may also use the information you provide to send you marketing communications.  At any time, you may update and correct your personal information, request that we delete your personally identifiable information, or deactivate your account. This can be done by either logging into your account to make the change or by contacting Horton using one of the methods listed above. 

Automated Interactions. Horton’s Site may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We may collect information about your interactions with us such as the type of device or browser you're using, your IP address, the length of your stay, the actions you take on the Site, and the URLs of the websites you visited before visiting our Site.  Horton’s Site features may use session IDs and cookies. A cookie is a small piece of information sent by a web server to store on a web browser so it can later be read back from that browser. Additionally, as you browse the Site, we may use web beacons and log files to track actions occurring on the site and to collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and other information about how you interact with the Site. These technologies are used to help us better understand our viewers, save user’s preferences for future visits, and to help us develop new tools and features for the Site. We may collect and store this information for each individual, on an aggregated basis, and/or a combination thereof, and we may associate it with personal information that is collected in other ways or received from third parties.  You can disable this feature or erase this information at any time through your web browser.  However, if cookies are disabled, some of our services may not function properly.  

Information Horton May Provide to Third Parties. Horton does not sell or rent your personal information to outside unaffiliated parties unless we have provided you with advance notice of our intent to do so.  We may share information with our website hosting partners and other parties who assist us in operating our Site, conducting our business, customer service, fulfilling an order for products or service, e-mail delivery, auditing, tax, and other similar services who are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them. For example, Horton may provide your address to the shipping carrier where you have requested shipment for a purchase.  Your information may also be shared with current or future Horton affiliates entities, and we may release your information when we believe release is appropriate to comply with the law, enforce our Site policies, or protect our or others’ rights, property, or safety.  However, non-personally identifiable visitor information may be shared with other parties for other uses.

Third party vendors such as such as Google may use first-party cookies (such as Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our Site. You may also encounter cookies on our websites, applications, and services that are placed by third parties.   To understand how third-parties use cookies, please review their privacy and cookie policies.  You can read more about how Google uses your Personal Information by visiting You may be able to disable cookies through your web browser.  However, if cookies are disabled, some of our services may not function properly. You can also visit to learn more about the Google Analytics opt-out add-on.

Social Media. Horton may use your information to interact with you on third party social networks such as Facebook, Instagram, LinkedIn, and Twitter or video-sharing sites such as YouTube; or for the purpose of giveaways or providing you information, promotions, and offers.  Provided we have obtained your prior consent we may post your testimonials on our Site and social networks.  If you wish to update or delete your testimonial, please contact us at  and be sure to include your name, testimonial location, and contact information.  Horton reserves the right to remove any posts or comments that are inappropriate which includes, but is not limited to, inappropriate comments, factually incorrect information, or anything political. 


Some of Horton’s websites, and services may allow you to participate in discussions or other forms of social networking. Be aware that anyone who accesses these areas may read, collect, and use the information you provide. For example, you may share information through features such as the Facebook "Like" button, the "Share" button, or interactive mini-programs that run on our website (widgets).   The social features may be hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing the feature. 

Architects Corner. Our proprietary SpecGenius™ is an architectural tool that enables the creating of tailored specifications and aggregation of submittal documents.  SpecGenius enables us to understand your interactions with us and personalize our communications with you about our products and services. The information you provide may be stored in their database on a secure server behind a firewall. When you engage with these features, the collection, use, and disclosure of your information will be governed by these terms in addition to the terms and conditions set forth in this Policy. 

Security.  Horton has implemented reasonable security measures to protect the confidentiality of personal information under our control and appropriately limits access to it. In certain areas of this Site, Horton may use SSL encryption to enhance the security of data transmissions. While Horton strives to protect your personal information, we cannot guarantee that our safeguards will prevent every unauthorized attempt to access, use, or disclose personal information.  Horton urges you to take every precaution to protect your personal data when you are on the Internet. Laws and regulations guide us in how to give you notification when certain types of sensitive information are involved in a security breach. We will provide you with notice in accordance with these laws and regulations. If you become aware of a security issue, please contact Horton at the email address listed above.

Data Retention.  We may retain your information for as long as your account is active; as needed to provide you products or services; as needed for the purposes outlined in this Policy or the purpose outlined in the policy that was in effect at the time the data was collected; as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements; or to the extent required or permitted by law.

Do Not Track. Various browsers, including Internet Explorer, Firefox and Safari, currently offer a “do not track” or “DNT” option that relies on a technology that sends a signal to the website a user is visiting about that user’s browser DNT preferences. Our system may not respond to DNT requests from some or all browsers.

Protecting Children’s Privacy.  This Site is intended for adults and we do not knowingly collect personal information from children under 13 years of age.  If you believe your child has submitted personal information to this Site, please contact us immediately.

Marketing. You agree that by setting up an account, Horton may from time to time send you email advertisements. If Horton sends you email advertisements, we will avoid the use of false or misleading subjects or email addresses.  You may elect to stop receiving marketing or promotional e-mails and other marketing communications at any time.  To do so, please let us know by using the opt-out mechanism that can be found at the bottom of each such email or by contacting one of our representatives using the contact information listed above.  While you can elect not to receive promotional messages, we reserve the right to send you informational emails about your account or administrative notices regarding the Site as permitted under the CAN-SPAM Act.

Links to Other Websites. Our Site may have links to third party websites, many of which have their own privacy policies.  You acknowledge that accessing any third-party websites that are linked to this Site is at your own risk. You should review the privacy policy of any such website you choose to visit.

European Economic Area and Switzerland Users. All the information you provide may be transferred or accessed by our entities in the United States, Canada, and Mexico for the purposes described in this Policy. If you are a resident of the EEA, you have certain rights regarding our use of your personal information. Some of these rights, such as the right to be forgotten or the right to request that we transfer your information to another company, will only apply in certain circumstances. For other personal information we hold, we will provide you with access (including a copy) for any purpose including to request that we correct the data if it is inaccurate or delete the data if Horton does not have a lawful basis for retaining it.  We may decline to process requests that are frivolous, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by mailing our “Data Subject Request Form,” which can be found at , to the Data Protection Officer at 2501 S. State Hwy 121, Ste. 200, Lewisville, TX 75067 or by emailing the form to

California Consumer Privacy Act Rights (“CCPA”).  This section of the Policy supplements the Policy but pertains to the CCPA, and any amendments thereto. This CCPA Section applies solely to individuals who are residents of the State of California as required under the CCPA. California consumers have the right to request that Horton disclose information about our collection and use of your personal information over the preceding 12 months. Once we have verified your request, we will disclose what personal information we have collected about you.  We do not sell your personal information in exchange for monetary compensation, but we may disclose your personal information by allowing certain third parties (such as online advertising services) to collect personal information via automated technologies on our websites. California consumers also have a right to request that Horton correct or delete certain personal information that we retain unless we need to retain the personal information in order to do any of the following: provide goods or services to the consumer; detect or resolve issues security or functionality-related issues; comply with the law; conduct research in the public interest; safeguard the right to free speech; or carry out any actions for internal purposes that the consumer might reasonably expect.  For data portability requests, we will select a format that is readily useable, and in accordance with the CCPA we will not discriminate against any consumer who chooses to exercise their rights.

California Categories of Personal Data: In the past 12 months, we have collected the following categories of personal information in the manner set forth in this Policy: Identifiers (e.g., name, address, email address, telephone, or mobile number), commercial information , internet and electronic network activity (e.g., browsing time, cookie information, Internet Protocol (“IP”) address, or website history), inferences (e.g., profile reflecting a person’s preferences, characteristics, trends),.  In the past 12 months, we have disclosed inference data to affiliated companies and subsidiaries, consultants, data analytics providers, We do not use or disclose your sensitive personal information for purposes that are not necessary in order to provide our products and services as are reasonably expected by an average consumer requesting those goods and services.

California Resident Access Request. To exercise your right to know, correct, delete, access, or data portability, California residents may submit a verifiable consumer request to Horton by either calling 833-314-0167; or emailing Your request must: (1) indicate on the subject line, “Horton Privacy Compliance”; (2) provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative; and (3) describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.  You may also authorize an agent to submit a request on your behalf, so long as you provide the authorized agent written permission to request on your behalf, and your authorized agent additionally is able to verify their identity with us.  We reserve the right to deny requests from persons or businesses claiming to be authorized agents that do not submit sufficient proof of their authorization. We will respond to a verifiable request within 45 days.

Consumer Rights as a Nevada Resident. Under Nevada law, residents have many of the same rights as discussed in the California CCPA section above.  Nevada residents may also opt out of the sale of certain “covered information” collected by operators of websites or online services. We currently do not sell covered information and do not have plans to do so. In accordance with Nevada law, you may submit to us a verified request instructing us not to sell your covered information. Such requests can be submitted to

Terms of Use. Please also visit our Terms of Use section for the use, disclaimers, and limitations of liability that govern your use of the Site.

Policy Updates.  Horton may periodically change this Policy to keep pace with new industry practices and regulatory requirements, among other reasons. Any non-material changes will take effect immediately upon posting, and we will indicate the last modified date at the top of this document.  There may, however, be cases where changes to the policy may be more significant.  In such cases, we will provide you with a prominent notice of such changes before they take effect or will directly send you a notification. Your continued use of our products and services after the effective date of the Policy means that you accept the revised Policy.  If you do not agree to the revised Policy, please refrain from using our products or services and contact us using one of the methods listed at the top of this document to close any account you may have created.

Governing Law and Forum. The laws of the State of Texas govern this Policy. Any dispute relating to this Policy or your use of our website shall be resolved solely in the state or federal courts located in Dallas county Texas. If any provision of this Policy is held to be unenforceable, such provision will be reformed only to the extent necessary to make it enforceable.




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Contact Our Experts

For help selecting the right products for your application or for additional product information please contact us using the form on the right or by calling our Toll Free number:

  • Main Office
    Horton Automatics
    4242 Baldwin Blvd
    Corpus Christi, TX 78405

  • General Inquiries
    Toll Free: 800.531.3111
    Phone: 361.888.5591

  • Customer Care
    Phone: 866.245.7170
    Fax: 888.283.3880

  • Horton OEM Parts
    Fax: 800.531.3109

  • Transit Inquiries
    Phone: 361.866.6642

For Specification And Architect Support, Please Contact Your Regional Business Manager.